What is Active Monitoring?


OneComply's Active Monitoring keeps track of profile and account changes and prompts you to create a compliance task if we detect material changes that could affect your licenses. We'll provide suggested lead times for different jurisdictions. These tasks help you track ongoing material changes and create a more streamlined workflow for compliance reporting and management.

If Active Monitoring is enabled for your personal or business profile, this will be indicated with a green icon in the top menu bar.

If you are not currently subscribed to Active Monitoring, please contact us at support@onecomply.com for the next steps.

The list below are examples of areas that are currently monitored for material changes:

Business Disclosure changes to:

  • Business names, aliases, or DBA

  • Addresses

  • Owners

  • Substantial ownership

  • Related business entities

  • New or active licenses

  • Changes to litigation

  • Antitrust and judgments

  • Liens

  • Fines

  • Bankruptcy

  • Audits

  • Loans and debts

Personal Disclosure changes to:

  • Name

  • Addresses

  • Marital status

  • Criminal history

  • Gaming exclusions

  • Bankruptcies

  • Lawsuits and arbitration

  • Testimonials

  • Indictments

  • Taxes non-filings

  • New or active licenses

How to Enable Active Monitoring

If you are currently subscribed to the Active Monitoring feature, this feature can be managed for each business or Key Person, respectively, following the steps below.

You will need the proper permissions to manage users or businesses to enable or disable this feature for the profiles. If you do not have this access, don't hesitate to get in touch with your OneComply administrator or reach out to us at support@onecomply.com. The default setting for this feature is turned off.

Business

  1. Go to Manage --> Organization

  2. Use the toggle under Active Monitoring to turn this feature On or Off for a business.

Key Person

  1. Go to Manage --> Users

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  2. Use the toggle under Active Monitoring to turn this feature On or Off for a key person.

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If you need any support for this feature, please contact us at support@onecomply.com.

How to add a Key Person


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